Important information for you: All about your participation as an exhibitor or visitor, about getting to the fair and many more useful things to know about taking part at the fair. Please note, access is for trade visitors only.
++ Prolight + Sound will not be held in 2020 ++
On 12 March, the Hessian Ministry for Social Affairs and Integration issued general decrees prohibiting large-scale events expected to attract more than 1,000 visitors due to the background of the rapid spread of SARS CoV-2 infections. At the present time, it cannot be assumed that the current situation will have changed by the time the postponed event was to have been held. Therefore, Messe Frankfurt has decided to cancel the event. Prolight + Sound 2021 will be held from 13. to 16. April.
> Further information about visitor tickets
> Further information about Arrival & Stay
If you have any further questions, please call +49 69 7575 – 0 or use our contact form.
Opening times
13 – 15 April 2021: 10 a.m. - 6 p.m.
16 April 2021: 10 a.m. - 4 p.m.
Prolight + Sound tickets for visitors
The ticket you purchased for Prolight + Sound 2020 is not valid for 2021!
Also unredeemed ticket codes for this year's event no longer apply to 2021.
The price you paid for your trade visitor ticket will be refunded to you automatically, via the channel you used to pay for it.
You do not have to do anything to obtain a refund if you purchased your ticket via the online ticket shop. Please do not open a PayPal dispute resolution process or make a complaint to your bank. These processes slow down the refund process. Additionally, there is no need for you to send us written notice.
Unfortunately, processing all refunds will take some time. Please accept our apologies for any inconvenience caused.
All other expenditures that have already been incurred (such as for accommodations, travel etc.) must be borne by the visitor.
If you have any further questions, please call +49 69 7575 – 0 or use our contact form.
Admission
| One-day ticket | |
|---|---|
| Regular at the box office and online ticket | EUR 39,- |
| Reduced at the box office (for trainees and students of the industry with appropriate proof) | EUR 16,- |
| Season ticket | |
| Regular at the box office and online ticket | EUR 59,- |
Free local public-transport with your ticket
All admission tickets (except complimentary tickets) include free travel using local public-transport services operated by the RMV public-transport authority throughout the entire area covered by the authority. Tickets purchased on arrival at the fair only entitle the user to travel back from Messe Frankfurt free of charge. Please print the ticket before starting your trip.
Please note: Vouchers must be exchanged for an admission ticket on the internet to be able to use local public-transport services operated by the RMV public-transport authority to and from the fair. The online ticket can only be used in the RMV public transport network in connection with a valid ID card or passport.
To RMV-Website
Prolight + Sound catalogue
Use the official catalogue to gain a complete and efficient overview of all exhibitors at the Prolight + Sound. Detailed information will support you for the preparation and review of your visit. The catalogue is going to be published a few weeks bevor the start of the fair as a print and a PDF version as well as an e-catalogue.
During the Prolight + Sound the print catalogue is available on the fairgrounds (at the cash registers). However, you can pre-order with costs the print and PDF version of the catalogue before the start of the Prolight + Sound.
With the e-catalogue, you can consult the entire contents of the catalogue, such as the list of exhibitors and list of products (including details of the exhibitor) along with other information (exhibitors' videos and additional images), on your mobile devices. Once you have downloaded the app, the contents will also be available offline.
To the Apple App Store
To the Google Play Store (Android)
To the Amazon Kindle Fire
Frankfurt daily
In the Frankfurt daily newspaper you can read about the latest product news, business insights, trends, highlights and special events of the Musikmesse.
Frankfurt dailyProlight + Sound App
The Smartphone App "Navigator Prolight + Sound" is the orientation guide for visitors of Prolight + Sound. Navigate over the fairgrounds (Site and Hall Plan), through the Exhibitor and Product search or receive inspiration through news and twitter messages. Prolight + Sound Navigator is available for Apple-Products (iPhone, iPod touch, iPad) on the App Store and Android on Google Play Store as a free App.
The Navigator app is available on the App Store and Play Store:
Prolight + Sound Navigator in the Apple App Store
Prolight + Sound Navigator in the Google Play Store
Free WiFi
Always online everywhere – it’s no problem at all with Messe Frankfurt’s services. During the trade fair you can take advantage of free basic WiFi access throughout the exhibition grounds. For bandwidth that is available at all times without disruption, we can also offer you our powerful “Premium” access package.
More information on free WiFi and “Premium” access
Childcare
The Messe Frankfurt Kindergarten caters perfectly for little trade-fair visitors aged three and older. Two kindergarten teachers look after a maximum of 20 children in the 180 m² facility. Parents with babies can also retire to this child-oriented setting and breastfeed, change the diaper or prepare the baby food. During Prolight + Sound, this free service is available within the regular hours of opening.
You will find the Kindergarten in Torhaus, Level 1.
